CITB Solving Problems and Making Decisions

The purpose of this standard is to enable the delegate to develop the knowledge to be able to solve problems and make decisions as required by a practising or potential site supervisor.

Description

The delegate will be able to:

  • describe a problem, its nature, scope and impact
    • Assessment of this learning outcome must cover the delegates ability to:
      • describe, in detail, a problem, its nature, scope and impact

  • describe how to gather and interpret information to solve a problem
    • Assessment of this learning outcome must cover the delegates ability to:
      • gather and interpret information to identify possible solutions to a problem
      • prepare a summary of the options providing facts and evidence

  • explain how to evaluate options to make a decision
    • Assessment of this learning outcome must cover the delegates ability to:
      • apply a simple decision-making technique to evaluate options to arrive at the best solution

  • plan, monitor and review the implementation and communication of decisions
    • Assessment of this learning outcome must be via a scenario based practical exercise which covers the delegates ability to:
      • plan the implementation and communication of the decision
        • create a detailed and SMART action plan that fully plans both the implementation and communication of the decision, thoroughly describes responsibilities and details resource requirements (including people and finance)
    • Assessment of this learning outcome must cover the delegates ability to:
      • describe which monitoring and review techniques could be used to evaluate outcomes

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