eLearning

This qualification is aimed at those who work as glaziers, installing glass into frames (e.g., windows, doors), and those who work to maintain glazing installations (usually windows and doors). There are 2 pathways, 1 for “mainstream” glazing, the other for those involved in installing Fire Resistant Glazing.

The "Accident Investigation For Schools" eLearning course is designed to assist schools in meeting regulatory requirements and ensuring the safety of their students and staff.

The "Child Safeguarding Awareness" eLearning course is dedicated to the protection and well-being of children, emphasiSing their right to grow up in a safe, nurturing environment free from abuse and harm. Child safeguarding encompasses measures designed to safeguard children's health, well-being, and human rights, ensuring they are shielded from abuse, harm, and neglect that could affect their development. Child abuse can manifest in various forms, all of which can have long-term consequences for a child.

The "COSHH Awareness in Education" eLearning course focuses on the essential aspects of handling hazardous substances within a school environment. Hazardous substances, including cleaning chemicals, dust, and airborne contaminants, are common in schools, making it crucial for all employees to be aware of the associated risks.

The "Display Screen Equipment (DSE)" eLearning course is designed to inform employees about the risks associated with DSE work and how ergonomic principles can be applied to mitigate these risks.

The "Fire Safety and Evacuation in Education" eLearning course is designed to educate school staff, including governors, head teachers, and teachers, about fire safety and evacuation procedures in educational settings. It addresses the hazards and risks associated with fire safety and provides essential training on how to respond to fire emergencies.

The "Fire Warden in Education" eLearning course is specifically tailored for individuals working in educational settings who are appointed as Fire Wardens. It provides essential training on the roles and responsibilities of Fire Wardens, fire prevention, and procedures to follow during a fire emergency.

The Menopause Awareness eLearning course aims to promote open discussion and awareness about the menopause, particularly in the workplace. While the menopause is a natural part of a woman's life, it is often a taboo subject. This course encourages positive conversations, provides insights into the menopause, including common symptoms, facts, and myths, and highlights both the legal and business reasons for improving menopause awareness.

Manual Handling Awareness is an online course of approximately 30-45 minutes for general operatives on how lifting, carrying, pushing and pulling injure people at work, and how to avoid it: the law in plain terms, the TILE risk check, handling aids and team lifts, good technique, and when to stop and ask. Scored assessment, 0.75 CPD hours.

Working at Height is an online course of approximately 30-45 minutes for anyone who works at height, including stepladder users, on how falls happen and how to stop them: what the law counts as work at height, the avoid, prevent, minimise order, ladders and stepladders, towers, scaffolds and MEWPs, and fall protection and rescue. Scored assessment, 0.75 CPD hours.

COSHH Awareness is an online course of approximately 30-45 minutes for anyone who uses or is exposed to hazardous substances, including dusts and fumes, on how substances harm people and how to control them: labels and safety data sheets, COSHH assessments and the hierarchy of control, spills and exposure, and health surveillance. Scored assessment, 0.75 CPD hours.

General Data Protection Regulations (GDPR) is an online course of approximately 30-45 minutes for all staff who handle personal data, on what personal data is and how to protect it: the principles and lawful bases, people's rights and subject access requests, keeping data secure day to day, and what to do when a breach happens. Scored assessment, 0.75 CPD hours.

CDM Awareness is an online course of approximately 30-45 minutes for clients, facilities and project managers and anyone new to CDM duties, on how the Construction (Design and Management) Regulations 2015 work: what counts as construction, the duty holders, client duties, design and construction phase planning, notification and the health and safety file. Scored assessment, 0.75 CPD hours.

Anti-Bribery Awareness is an online course of approximately 30-45 minutes for all staff, especially those in sales, procurement and roles dealing with officials, on recognising and refusing bribery: the Bribery Act 2010 offences, gifts, hospitality and facilitation payments, the failure to prevent fraud offence, and how to report concerns safely. Scored assessment, 0.75 CPD hours.

Abrasive Wheels Awareness is an online course of approximately 30-45 minutes for operatives, supervisors and managers in construction, engineering, fabrication and maintenance who use or supervise angle grinders, cut-off saws, bench grinders and similar tools. It covers the law and hazards, wheel types and markings, inspection and storage, mounting and safe use, and health and fire risks. Scored assessment, 0.75 CPD hours.

Accident Investigation is an online course of approximately 30-45 minutes for supervisors, team leaders and line managers who investigate accidents, incidents and near misses, and health and safety representatives. It covers why investigate and what is reportable, getting started, gathering the facts, finding the causes, and reporting and acting. Scored assessment, 0.75 CPD hours.

Responsible Use of AI at Work is an online course of approximately 30-45 minutes for all staff who use, or may use, AI tools such as chatbots, writing assistants, transcription, image generators and AI features built into everyday software. It covers what AI is, the risks, data and confidentiality, using AI well, and policy, accountability and AI scams. Scored assessment, 0.75 CPD hours.

Alcohol and Drug Awareness is an online course of approximately 30-45 minutes for supervisors, managers and workers in safety-critical roles, such as driving, operating machinery and working at height, and anyone who wants to understand the workplace issues. It covers why it matters, alcohol, drugs and medicines, recognising impairment, policies and testing, and support and reporting. Scored assessment, 0.75 CPD hours.

Anti-Money Laundering Awareness is an online course of approximately 30-45 minutes for staff in businesses regulated under the Money Laundering Regulations, such as accountancy, legal, property, financial and high-value dealing firms, and anyone who handles client money or onboards clients. It covers what money laundering is, the legal framework, policies, controls and due diligence, red flags, and reporting and tipping off. Scored assessment, 0.75 CPD hours.

Articulated Forklift Truck Operations is an online course of approximately 30-45 minutes for pedestrians, supervisors and managers in narrow-aisle warehouses that use articulated forklift trucks, and trained operators as a refresher. It covers how an articulated truck differs, stability and the load, pre-use checks and operating safely, pedestrians and segregation, and charging, refuelling and parking. Scored assessment, 0.75 CPD hours.

Asbestos Awareness is an online course of approximately 30-45 minutes for trades, maintenance, facilities and other workers who could disturb asbestos in buildings built or refurbished before 2000. It covers what asbestos is, what it does to you, where it is found, finding out before you start, and what to do if you disturb it. Scored assessment, 0.75 CPD hours.

Bullying & Harassment for Employees is an online course of approximately 30-45 minutes for all employees, including part-time, temporary and agency staff, in any sector. It covers what counts, what is not bullying, recognising a pattern and keeping a record, raising it, and support and protection. Scored assessment, 0.75 CPD hours.

Bullying & Harassment Awareness is an online course of approximately 30-45 minutes for line managers, supervisors and team leaders who set standards for their teams and may receive or handle complaints. It covers definitions and the law, firm management versus bullying, the effect on people and teams, handling a complaint, and prevention. Scored assessment, 0.75 CPD hours.

Fire Safety in Care Homes is an online course of approximately 30-45 minutes for care workers, nurses, senior carers, night staff, domestic, catering and maintenance staff and managers in residential and nursing care homes. It covers fire law, causes and residents at risk, building protection, responding and evacuation, and daily prevention. Scored assessment, 0.75 CPD hours.

CDM for Domestic and Small Works is an online course of approximately 30-45 minutes for small builders, sole traders, tradespeople, small contractors and designers working on homes, extensions, refurbishments and small commercial jobs. It covers CDM on small jobs, domestic clients, simple planning, high risks on small jobs, and protecting occupants and the public. Scored assessment, 0.75 CPD hours.

CDM for Refurbishment and Demolition is an online course of approximately 30-45 minutes for site supervisors, managers, project managers, designers, clients' representatives and operatives involved in refurbishment, strip-out, alteration and demolition work. It covers why it is high risk, surveys and information, planning demolition, key hazards, and protecting others. Scored assessment, 0.75 CPD hours.

CDM for Site Supervisors and Managers is an online course of approximately 30-45 minutes for site supervisors, foremen, site managers, project managers and contracts managers working for principal contractors and contractors. It covers duty holders, the construction phase plan, managing contractors and workers, Part 4 site rules, and information and handover. Scored assessment, 0.75 CPD hours.

Cleaning & Containing Chemical Spills is an online course of approximately 30-45 minutes for staff who may need to respond to a chemical, oil or fuel spill, including warehouse, cleaning, maintenance, laboratory, workshop and site staff. It covers identify and assess, the safety data sheet, assess or evacuate and protect yourself, containment and clean-up, and waste, reporting and review. Scored assessment, 0.75 CPD hours.

Child Safeguarding Awareness is an online course of approximately 30-45 minutes for adults whose work brings them into contact with children, including staff and volunteers in sport, youth, transport, catering, facilities and contractors on children's premises. It covers what safeguarding means, types of abuse, recognising concerns and responding to a disclosure, recording and reporting, and safer working practice. Scored assessment, 0.75 CPD hours.

Effective Communication is an online course of approximately 30-45 minutes for all staff who want to communicate more clearly with colleagues, customers and managers, in person, on calls and in writing. It covers how communication works and listening, questions and non-verbal communication, writing and channels, feedback, and difficult conversations. Scored assessment, 0.75 CPD hours.

Confined Spaces Awareness is an online course of approximately 30-45 minutes for workers, supervisors and managers in construction, utilities, water, agriculture, manufacturing, food and drink, facilities and maintenance who may work near, plan or control work in confined spaces. It covers what a confined space is, the dangers, the law, the safe system of work, and emergencies and rescue. Scored assessment, 0.75 CPD hours.

Conflict Management is an online course of approximately 30-45 minutes for public-facing staff, such as retail, reception, hospitality, housing, transport, healthcare and council staff, including lone workers, and their supervisors. It covers why conflict management matters, preventing conflict, recognising escalation, de-escalation and disengaging, and reporting. Scored assessment, 0.75 CPD hours.

Customer Service Excellence is an online course of approximately 30-45 minutes for anyone who deals with customers, clients, service users or the public, face to face, by phone, email or chat, in any sector. It covers what customers want, first impressions, communication, complaints and recovery, and fair, accessible service. Scored assessment, 0.75 CPD hours.

Cyber Security for Managers is an online course of approximately 30-45 minutes for managers, team leaders, directors, business owners and anyone responsible for people, budgets, suppliers or decisions that affect cyber risk. It covers the threat, the basic controls, people and suppliers, preparing for incidents, and response and reporting. Scored assessment, 0.75 CPD hours.

Data Subject Rights and Subject Access Requests is an online course of approximately 30-45 minutes for staff who may receive or handle requests from people about their personal data, including customer service, HR, reception, managers, admin teams and data protection champions. It covers the rights, recognising requests, handling a subject access request, exemptions and third parties, and the other rights. Scored assessment, 0.75 CPD hours.

Working with Disability in the Workplace is an online course of approximately 30-45 minutes for line managers, recruiters, HR staff, customer-facing staff and colleagues in any organisation. It covers models and the law, visible and non-visible disabilities, adjustments and recruitment, language and conversations, and disabled customers. Scored assessment, 0.75 CPD hours.

Disciplinary & Grievance is an online course of approximately 30-45 minutes for line managers, supervisors and anyone who investigates, hears or supports disciplinary and grievance cases. It covers informal action and investigation, notification and accompaniment, hearings and decisions, appeals, and grievances. Scored assessment, 0.75 CPD hours.

Driver Safety is an online course of approximately 30-45 minutes for people who drive for work in any vehicle, including company vehicles, hire vehicles and their own cars, and managers of work drivers. It covers driving as work, licence, vehicle and checks, fatigue and journey planning, distraction and impairment, and incidents and reporting. Scored assessment, 0.75 CPD hours.

DSE Workstation Assessment is an online course of approximately 30-45 minutes for people who carry out DSE workstation assessments for colleagues, including health and safety coordinators, HR and facilities staff, and managers. It covers purpose and users, the workstation, environment and the person, running the assessment, homeworkers and hot-desking, and recording and review. Scored assessment, 0.75 CPD hours.

Display Screen Equipment (DSE) is an online course of approximately 30-45 minutes for anyone who uses a computer, laptop or tablet for work, including homeworkers and hybrid workers. It covers what screen work does to you, who the DSE Regulations cover, setting up a workstation and a laptop, breaks, and the self-assessment. Scored assessment, 0.75 CPD hours.